Anytime Mobile Fingerprinting, LLC
Anytime Mobile Fingerprinting LLC
At Anytime Mobile Fingerprinting LLC, we are committed to providing professional, accurate, and convenient fingerprinting and background screening services. These policies are designed to establish clear expectations and provide consistent service to our customers and business partners.
By scheduling, confirming, or receiving services from Anytime Mobile Fingerprinting LLC, you acknowledge and agree to the policies applicable to your service.
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Appointments & Scheduling
Appointments and mobile service times are reserved specifically for the individual, business, school, healthcare facility, agency, or organization requesting service.
Availability is not guaranteed until an appointment or service block has been confirmed by Anytime Mobile Fingerprinting LLC.
For mobile and group appointments, we may reserve dedicated appointment time, personnel, equipment, and travel time based upon the anticipated number of individuals requiring service.
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Mobile Services & Reserved Time
Mobile appointments require Anytime Mobile Fingerprinting LLC to reserve personnel, equipment, travel time, and appointment availability specifically for the requesting customer or organization.
Once a mobile appointment or service block has been confirmed, that time is removed from our available schedule and may prevent us from accepting other appointments or mobile service requests.
Mobile service fees may be based on location, travel distance, anticipated service time, staffing requirements, number of units required, scheduling requirements, and other circumstances associated with the service.
Additional charges may apply for extended-distance travel, extended service periods, additional staffing or equipment, after-hours appointments, weekends, and holidays.
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Cancellations & Schedule Changes
We understand that schedules can change and ask that cancellations or significant scheduling changes be communicated as soon as possible.
Confirmed mobile appointments, group appointments, or reserved service blocks canceled after Anytime Mobile Fingerprinting LLC has allocated staffing, equipment, travel, or appointment availability may be subject to a $125 cancellation/reserved-time fee or the applicable mobile service/reservation fee, as applicable to the scheduled service.
Same-day cancellations, cancellations after personnel have begun traveling, or cancellations upon arrival may be subject to the full applicable mobile service fee and/or reserved-time charge.
Repeated cancellations may require advance payment or a non-refundable deposit before future appointments are confirmed.
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Changes to Mobile Service Location
Mobile service fees are based, in part, upon the location provided when the appointment is scheduled.
Any change in service location should be communicated to and approved by Anytime Mobile Fingerprinting LLC before the appointment.
If a location change results in additional mileage, travel time, tolls, parking expenses, staffing requirements, or other costs, the mobile service fee may be adjusted accordingly.
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Deposits
Certain mobile, extended-distance, group, after-hours, weekend, holiday, or special appointments may require a deposit to secure the reservation.
Unless otherwise stated, deposits will be applied toward the balance of the scheduled service.
If an appointment is canceled or materially changed after resources and appointment time have been reserved, some or all of the deposit may be applied toward applicable cancellation, travel, or reserved-time charges.
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Payment
Payment is due according to the terms provided when services are scheduled or invoiced.
Unless prior billing arrangements have been approved, fingerprint transactions and/or background screening submissions may be held until payment has been received.
Organizations receiving invoiced services are responsible for payment according to the terms stated on the invoice.
Past-due accounts may be required to satisfy outstanding balances and/or prepay for future services before additional appointments are accepted.
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Third-Party Organizers & Payment
Unless specifically authorized in writing by Anytime Mobile Fingerprinting LLC, third-party organizers, coordinators, employers, facilities, or other individuals are not authorized to represent themselves as Anytime Mobile Fingerprinting LLC, establish or alter our pricing, collect payment on our behalf, or make representations regarding our policies.
When another organization or individual coordinates fingerprinting services, customers should verify whether payment is being made directly to Anytime Mobile Fingerprinting LLC or separately to the coordinating party.
Anytime Mobile Fingerprinting LLC is responsible only for fees directly established, invoiced, or collected by our company.
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Customer Information & ORI/OCA Responsibility
Customers are responsible for providing accurate information and the correct ORI, OCA, agency information, profession, license type, or other identifying information required for their background screening.
Anytime Mobile Fingerprinting LLC may assist customers in identifying required information when possible; however, the requesting agency, employer, licensing board, school, or regulatory authority ultimately determines which background screening is required.
Customers are encouraged to verify their requirements with the requesting agency before fingerprint submission.
Additional fees may apply when a new fingerprint transaction is required because incorrect information was provided or the requesting agency requires a different submission.
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Background Check Processing & 30-Day Verification
Anytime Mobile Fingerprinting LLC electronically submits fingerprint transactions to the appropriate agency based upon the information provided by the customer.
We do not control governmental processing times, agency determinations, eligibility decisions, licensing decisions, criminal-history results, or requests for additional information.
Customers are responsible for verifying that their requesting agency received their background screening.
Any concern regarding a submission should be reported to Anytime Mobile Fingerprinting LLC within 30 days of the original fingerprinting date so that we may review the transaction and assist when possible.
After 30 days, a new fingerprint submission and additional fees may be required.
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Fingerprint Quality & Resubmissions
Fingerprint quality can be affected by factors outside the technician's control, including worn fingerprints, scars, skin conditions, age, occupation, moisture, dryness, injury, and other physical characteristics.
Our technicians will make reasonable efforts to obtain the best fingerprint images possible.
If fingerprints are rejected by the receiving agency for image quality, please contact Anytime Mobile Fingerprinting LLC promptly and provide the rejection information so that we may determine the appropriate next step.
Resubmission eligibility and requirements may be determined by the receiving agency and are not solely controlled by Anytime Mobile Fingerprinting LLC.
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Government & Third-Party Processing
Certain fingerprinting and background screening services involve government agencies and/or authorized third-party systems.
Government and third-party fees, processing requirements, and procedures may change without notice and are outside the control of Anytime Mobile Fingerprinting LLC.
Anytime Mobile Fingerprinting LLC is not responsible for processing delays, system outages, agency decisions, or changes in requirements that are outside our reasonable control.
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Refunds
Because fingerprinting and background screening services involve technician time, electronic processing, government fees, and/or third-party charges that may be incurred immediately, completed services are generally non-refundable.
Refund requests involving an error attributable to Anytime Mobile Fingerprinting LLC will be reviewed individually.
Fees are not refundable solely because an applicant does not receive the employment, license, certification, clearance, approval, or other result for which the background screening was requested.
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Late Arrivals & No-Shows
Customers should arrive on time and prepared with the required identification and information.
Late arrival may result in a shortened appointment, rescheduling, or an additional fee when it interferes with subsequent appointments or reserved mobile service time.
No-shows and appointments canceled without sufficient notice may be subject to a cancellation fee and/or deposit requirement for future appointments.
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Identification Requirements
Customers must provide acceptable and valid identification as required for the fingerprinting service being performed.
Anytime Mobile Fingerprinting LLC reserves the right to decline or postpone fingerprinting when identity cannot be adequately verified or required documentation or information has not been provided.
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Privacy & Protection of Information
Anytime Mobile Fingerprinting LLC takes the privacy and security of customer information seriously.
Personal and fingerprint-related information is collected only as necessary to provide requested fingerprinting and background screening services, comply with applicable requirements, maintain required records, and facilitate authorized submissions.
Customer information is not sold for marketing purposes.
Information may be transmitted to FDLE, FBI, regulatory agencies, authorized vendors, or other authorized entities as necessary to complete the requested service or as required by law.
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Circumstances Outside Our Control
Anytime Mobile Fingerprinting LLC is not responsible for delays or interruptions caused by circumstances outside our reasonable control, including government system outages, agency delays, internet or telecommunications failures, vendor interruptions, severe weather, emergencies, or changes in governmental requirements.
We will make reasonable efforts to assist customers when these circumstances occur.
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Professional Conduct
Anytime Mobile Fingerprinting LLC is committed to treating every customer professionally and respectfully.
We reserve the right to refuse or discontinue service when an individual engages in threatening, abusive, fraudulent, disruptive, or inappropriate conduct toward our employees, contractors, customers, or representatives.
Policy Updates
Anytime Mobile Fingerprinting LLC reserves the right to modify these policies as business, regulatory, operational, or governmental requirements change.
The policies in effect at the time an appointment or service is booked will generally govern that service.
Customers are encouraged to review our policies when scheduling services.
Effective September 3, 2026